Going above and beyond for Wattbike
Transmec’s logistics support for leading fitness equipment providers and gyms continues to go from strength to strength.
Our specialist team has recently been appointed by Wattbike, whose premium exercise bikes are used by everyone from recreational cyclists through to Olympic champions.
Building on Transmec’s experience working for other market-leading equipment brands, the team is carrying out deliveries and installations of Wattbikes nationwide.
Gareth Hills, Transmec’s gym logistics and services manager, said: “We’ve worked very hard to ensure we hit the ground running and deliver the professional, reliable service that both Wattbike and its domestic and commercial customers expect.”
Wattbike’s operations manager, Paul Cox explained the importance of Transmec’s work.
“As a brand, Wattbike demands the highest standards in every aspect of the business. Whether it’s data and accuracy in our bikes or our customer service, Wattbike sets the bar high,” he said.
“As a large majority of the bikes we sell are through our website and fulfilled at our head office, delivery is a big part of the sales process. Because of this, our chosen delivery company also needs to meet the Wattbike standard.
“When we were looking to appoint a delivery company of our own, Transmec was already in our minds.
We were impressed with their work in the leisure industry and our dealings with them previously.
“Bringing them in to find out more about the company and how they could benefit Wattbike, we were further impressed by their staff and commitment.
They always show passion for their work. Now, we have a great working relationship and they regularly go above and beyond for Wattbike and our customers.”
In addition to delivery and installation, Transmec also carries out servicing as well as moving and storing fitness equipment to help gym owners manage relocations and refits.